Disclaimer

Dlight Expressions

Website & Business Disclaimer

Last Updated: August 7, 2026

Welcome to Dlight Expressions. By using our website, requesting our services, placing an order, or buying any product from us, you agree to the terms in this disclaimer.

 

1. Custom & Personalized Products

Dlight Expressions creates custom and personalized products. Because each item is made to order, small differences may happen in color, placement, size, texture, and overall look.

Colors may also look different on your screen than they do in real life. This can be caused by screen settings, lighting, materials, and printing methods.

These small differences are normal for custom and handmade work and are not considered defects.

 

2. Customer Responsibility & Order Accuracy

Customers are responsible for checking all order details carefully before submitting or approving an order. This includes:

    ●    Names and spelling
    ●    Dates and numbers
    ●    Sizes
    ●    Colors
    ●    Product choices
    ●    Quantities
    ●    Design details
    ●    Personalization
    ●    Shipping and contact information

Once you approve a design, proof, or order details, we will move forward with production. We are not responsible for mistakes that were provided or approved by the customer.

If changes are requested after production has started, they may not be possible and may cost extra.

 

3. Design Proofs & Approvals

If we send you a design proof, it is your responsibility to review it carefully before approving it.

When you approve a proof, you are confirming that everything is correct, including spelling, wording, colors, layout, and design details.

After approval and once production begins, changes may not be possible and may require extra fees and a new timeline.

 

4. Customer-Supplied Artwork, Logos & Content

If you provide artwork, logos, photos, names, slogans, or other content, you are responsible for making sure you have the legal right to use them.

By submitting content, you confirm that you have permission or ownership rights to use it.

We may refuse any design or request if we believe it may violate copyright, trademark, or other laws.

 

5. Right to Refuse Service

Dlight Expressions may refuse service, cancel an order, or stop working with a customer when necessary, as allowed by law.

Reasons may include:

    ●    Abusive, threatening, or disrespectful behavior
    ●    Requests involving illegal content or activity
    ●    Possible copyright or trademark issues
    ●    Requests outside our business capabilities or policies
    ●    Repeated failure to provide information or approvals
    ●    Payment issues or missed payments
    ●    Requests we are unable or unwilling to complete
    ●    Any situation that creates risk or concern for our business

If an order is canceled before production starts, any refund will follow our refund and cancellation policies.

We do not refuse service based on any protected class under federal, state, or local law.

 

6. Rush Orders & Additional Fees

We will provide standard production times when you place your order.

Rush orders may be available if you need your order sooner. However, rush orders are not guaranteed unless we confirm them.

Rush fees may apply based on timing, order size, materials, and workload. Rush fees must be paid before production begins.

Paying a rush fee does not guarantee a specific delivery or shipping date unless we clearly confirm it in writing.

 

7. Production & Turnaround Times

All production times are estimates and may change based on order size, design complexity, materials, workload, holidays, supplier delays, or other factors.

Production time and shipping time are separate.

We are not responsible for delays caused by shipping carriers, weather, supplier issues, incorrect customer information, or other events outside our control.

 

8. Payments

Some orders require full payment, while others may require a deposit before production begins.

An order is not confirmed until payment is received.

We may pause or cancel production if payment is not made as agreed.

Extra charges may apply for changes, additional items, rush services, or other requests made after an order is confirmed.

 

9. Cancellations, Returns & Refunds

Because our products are custom-made, they are usually not eligible for return, exchange, or refund once production has started.

Exceptions may apply if required by law, or if the item is defective or we made an error.

If there is an issue with your order, please contact us as soon as possible.

If we make a mistake, we will work to correct it.

 

10. Product Care & Use

Customers are responsible for following all care instructions provided with their products.

We are not responsible for damage caused by improper washing, drying, ironing, chemicals, misuse, or failure to follow care instructions.

Some products require special care, so please read all instructions before use.

 

11. Product Photos & Marketing

We may take photos of completed products to use on our website, social media, advertising, or portfolio.

If you do not want your order used in photos or marketing, please let us know before placing your order when possible.

 

12. Website Information

We do our best to keep all website information accurate and up to date. However, details such as pricing, product descriptions, availability, photos, colors, and policies may change at any time without notice.

We may also correct errors, update information, or discontinue products or services at any time.

 

13. Limitation of Liability

To the fullest extent allowed by law, Dlight Expressions is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, or services.

If we are found responsible for any issue, our liability is generally limited to the amount you paid for the product or service, unless the law requires otherwise.

 

14. Third-Party Websites & Services

Our website or social media may link to third-party services such as payment processors, shipping companies, or other websites.

We are not responsible for the content, security, policies, or actions of these third-party services.

 

15. Changes to This Disclaimer

We may update or change this disclaimer and our policies at any time.

Any changes will take effect once posted on our website. Please review this page periodically.

 

16. Contact

If you have questions about this disclaimer, your order, or our services, please contact Dlight Expressions using the information on our website.

By placing an order or using our services, you confirm that you have read, understood, and agree to these terms.